Introduction
SOS Jardin (hereinafter “we”) is committed to protecting the privacy of users of its website www.sos-jardin.ch. This privacy policy describes what personal data we collect, why we collect it and how we use it, in accordance with the Swiss Federal Act on Data Protection (FADP).
Data collected
Contact form / quote request
When you submit a request through our form, we collect:
- First name and surname
- Email address
- Telephone number (optional)
- Type of service required
- Project description (message)
Browsing data
We use Google Analytics 4 to collect anonymised data on website usage:
- Pages visited
- Visit duration
- Device type and browser
- Approximate location (city/region)
Purpose of processing
Your personal data is used exclusively for:
- Processing your request: handling your quote request and preparing a personalised estimate
- Follow-up: contacting you if necessary to clarify your request
- Improvement: analysing website usage to enhance our services
Data sharing
Your contact details are used exclusively by the SOS Jardin team to process your request. We never sell your data to third parties.
Our technical subcontractors:
- Resend (transactional email delivery)
- Google Analytics (anonymised traffic analysis)
- Infomaniak (web hosting, Switzerland)
Data retention
Your personal data is retained for a maximum of 12 months after your last interaction and is then automatically deleted.
Your rights
Under the FADP, you have the following rights:
- Right of access: obtain a copy of your personal data
- Right of rectification: correct inaccurate data
- Right of deletion: request the erasure of your data
- Right to object: refuse certain processing of your data
To exercise these rights, contact us at: contact@sos-jardin.ch
Cookies
This website uses cookies that are strictly necessary for the operation of the site and analytical cookies (Google Analytics). No advertising cookies are used.
Changes
We reserve the right to modify this privacy policy at any time. The date of the last update is shown at the top of this page.
Contact
For any questions regarding the protection of your data, please contact us:
SOS Jardin Email: contact@sos-jardin.ch Website: www.sos-jardin.ch